All Types of Etiquette & Manners
In addition to the knowledge and skills, an additional polish to overall personality comes due to understanding and following etiquette and manners in different set-ups like work place, over the telephones, cross-cultural settings, at home with life partner (existing or would be) etc.
The details of these etquette and manners are available at:
Etiquettes And Manners
Cross Cultural Etiquette and Manners