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Sample for questionnaire -MBA Project

Jaya1987 Started The Discussion:

Hi to all...
I am doing MBA (finance) project. My topic is "Impact on Retail Baning". So i need questionnaire like asking about the customer satisfaction in Banking services.Can any one help in this. What type of questions better to ask customers.It should be understandable. Can any one help in this.
Pls reply ASAP.

Bye....

MADHAN SHETTY - Member Since: May 2010
Your topic is not specific... "Impact of ????? on Retail Banking"... eg : "Impact of financial crisis on retail banking"

Jaya1987 - Member Since: Apr 2010
Quote:
Originally Posted by MADHAN SHETTY View Post
Your topic is not specific... "Impact of ????? on Retail Banking"...

eg : "Impact of financial crisis on retail banking"

Hi ....
Thank for your reply....
Impact on customer satisfaction on retail baking...
i just collect some question to ask customer but its not sufficient..
Pls provide regarding customer satisfaction on retail banking (Private banks )

Bye...

MADHAN SHETTY - Member Since: May 2010
Quote:
Originally Posted by Jaya1987 View Post
Hi ....
Thank for your reply....
Impact on customer satisfaction on retail baking...
i just collect some question to ask customer but its not sufficient..
Pls provide regarding customer satisfaction on retail banking (Private banks )

Bye...

Again you topic is not specific

"Impact of what on customer satisfaction level of retail banking"

Impact of Technology on customer satisfaction of retail banking
Impact of Internet Banking on customer satisfaction of retail banking
Impact of Financial Crisis on customer satisfaction of retail banking

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